Refund Policy

This Refund Policy applies to purchases made on Relatable Pictures, operated by GrowthGuide Ltd. By buying or using credits on our platform, you acknowledge and agree to this policy.

No Refunds

All sales of credits are final. Once credits are purchased and loaded into your account, they are non-refundable and non-transferable. We do not provide refunds or exchanges for unused, accidental, or unwanted purchases.

Exceptions

Refunds may be granted only if required by applicable law, or in cases where a purchase was made in error due to a technical glitch or unauthorized transaction. If you believe you qualify for such an exception, please contact us at [email protected] within 7 days of your purchase. Claims submitted after this period may not be eligible for review.

How to Request a Refund

To request a refund under these limited circumstances, email us at [email protected] with your account details, transaction ID, and a description of the issue. Each request will be reviewed on a case-by-case basis, and we reserve the right to deny refunds that do not meet our policy.

Contact Us

If you have any questions about this Refund Policy, please contact our support team at [email protected].